The Product:
Fenmore Bakery mobile application allows users to quickly order their favourite baked goods, sandwiches, pastry and cakes, and schedule a safe and contactless in-store pick-up or home delivery.
The Problem:
Fenmore Bakery wants to develop a product that will improve the ordering experience of its users; increase customer satisfaction and thus positively affect sales; contribute to building customer loyalty and help create a community with the option of ordering the bakes as a gift for someone in any countries that Fenmore Bakery has a branch in it.
The goal:
The goal of this project was to Ideate solutions and create prototypes of a product whose development process and iterations are based on the gained insights from user research studies and usability tests.
